Refund & Return Policy

Thank you for shopping with AriDhi Collections. We endeavour to ensure that you are fully satisfied with your purchase. If for any reason you are not satisfied, here's our policy:

1. Return Eligibility

• You may request a return for a full refund (or exchange/store credit) within 4 days from the date of delivery.
• To be eligible, the item must be unused, in the same condition that you received it, and with all original packaging and tags.

2. Non-returnable / Excluded Items

• Items that are personalized/customised, or made-to-order, may not be eligible for return.
• Items damaged through misuse, or items whose tags/packaging have been removed, are not eligible.

3. Return Process

• To start a return, please contact us at aridhicollections@gmail.com with your order number and reason for return.
• We will provide a return shipping label or instructions for drop-off.
• After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund/exchange.

4. Refunds

• If approved, your refund will be processed within 5 business days, and a credit will automatically be applied to your original method of payment.
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped).
• Restocking fee: We do not charge a restocking fee.

5. Exchanges

• If you wish to exchange an item for the same item (e.g., wrong size), follow the return process above and place a new order for the correct item.
• Alternatively, we may directly process the exchange if stock allows.

6. Shipping Costs for Returns

• Unless the return is our fault, you will be responsible for paying the return shipping costs.
• If we provide pre-paid shipping, we may deduct that cost from your refund if the return is not due to our error.

7. Late or Missing Refunds

• If you haven't received your refund yet, first check your bank account.
• Then contact your payment provider—it may take some time before your refund is officially posted.
• If you've done both and still haven't received your refund, please contact us at aridhicollections@gmail.com.

8. Contact Information

For any return, refund or exchange questions, reach us at:

• Email: aridhicollections@gmail.com
• Phone: +91 6000756720

9. Changes to this Policy

We reserve the right to modify this policy at any time. Revisions will be posted here with an updated "Last updated" date.